Candiani

• Returned items that do not meet our conditions will not be accepted and will be returned to you at the company's expense.
• Responsibility for returned items rests with you until we receive them. We recommend using a trackable and insured shipping method.
• Items accidentally returned to us without a return request through the portal cannot be processed.

Follow these simple steps to return your item:

1. Go to our returns portal: https: //bukser-jeans.shipping-portal.com/rp/
2. Enter your zip code and order number or Track & Trace number.
3. Select the items you wish to return and the reason for return.
4. Follow the instructions to receive the return label and print the label.
5. Pack the items carefully, stick the return label on the package and send it to us.

• Items must be unworn, unwashed, and in their original packaging.
• All labels must still be attached to the item.
• We do not accept returned items that have been used, washed or altered,

If you have received goods that are damaged, you can return them free of charge. In this case, you will receive a full refund of the purchase price.

Would you like to exchange an item for another color or size? Then first return the unwanted item via our portal and follow the steps and let us know in the portal which size you would like.

Once we have received and approved your return, we will issue a refund to your original payment method. This may take up to 14 days from the time of receipt of the returned item.